Privacy Policy

Privacy Policy

 

Privacy Policy
This Privacy Policy applies to customers of Fast Blood Test from whom we collect
personal information in order to provide phlebotomy services.

Our Contact Details
Fast Blood Test
Phone: +44 730 030 3804 / +44 730 030 3805
Website: www.fastbloodtest.co.uk
Email: info@fastbloodtest.co.uk

Personal Information We Collect
We collect and process personal information about you when we are instructed by
you or by another service provider to obtain a blood sample for diagnostic purposes.
The information we may collect includes:

  • Your name
  • Postal or visiting address
  • Email address
  • Telephone number(s)
  • Any additional information you provide during routine communications, such as when submitting queries or arranging appointments

How We Obtain Personal Information and Why We Use It
Most of the personal information we process is provided directly by you via email,
telephone, or through our website. In some cases, we may receive your information
from a third-party service provider who has referred you to us.
We collect this information in order to:

  • Communicate with you
  • Arrange and complete your blood sample collection
  • Ensure that samples are collected correctly
  • Investigate and resolve any complaints

If you choose not to provide information needed to complete your sample collection,
we may be unable to fulfil our obligations to the data controller.

Lawful Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on the
following lawful bases to process your personal information:
Legal obligation:
We may disclose your information to third parties if we are legally required to do so.
Consent:
If we need to process your personal data for any purpose other than those for which
it was originally collected, we will request your consent.
You may withdraw your consent at any time by contacting:
info@fastbloodtest.co.uk

How We Store Your Personal Information
Your information is securely stored. Personal information provided by you or your
service provider is retained only for as long as necessary to:

  • Complete the sample collection; and
  • Investigate and resolve any related complaints

We retain your information for up to 30 days after you use the service. After this
period, your personal data will be securely destroyed through on-site shredding.

Your Data Protection Rights
Under data protection law, you have the following rights:

  • Right of access: You can request copies of your personal information.
  • Right to rectification: You can ask us to correct inaccurate or incomplete information.
  • Right to erasure: You can request the deletion of your personal data in certain circumstances.
  • Right to restrict processing: You can ask us to limit how we use your information in certain circumstances.
  • Right to object: You can object to the processing of your data in certain circumstances.
  • Right to data portability: You can request that your data be transferred to another organisation or to you, where applicable.

You will not be charged for exercising your rights. We will respond to all requests
within one month.
To make a request, contact us at: info@fastbloodtest.co.uk

How to Complain
If you have concerns about how we handle your personal data, please contact us at:
info@fastbloodtest.co.uk